Know Before You Go
Patient Guide
What to expect at every stage of your visit — admission through discharge.
Admission
On arrival, visit the reception/registration desk with your CNIC and any referral or prior medical records. Emergency admissions are processed immediately — registration formalities follow once you're stable.
Discharge
Your treating doctor will confirm when you're ready for discharge. Our staff will walk you through discharge instructions, prescriptions, and any follow-up appointments before you leave.
Visiting Hours
General visiting hours apply to inpatient wards; the Emergency Department and ICU may have more limited visitor access to protect patient care. Please check with ward staff on arrival.
Patient Rights
Every patient has the right to respectful care, a clear explanation of their diagnosis and treatment options, and privacy regarding their medical information.
Billing & Financial Assistance
Several ways your treatment may be covered or supported, beyond paying directly.
Direct Billing
Standard payment at the billing desk during admission or after your OPD consultation. Ask our billing staff for an itemized estimate before treatment where possible.
Zakat Fund
Rehman General Hospital provides Zakat-funded treatment support for deserving, needy patients who cannot afford care. If you or a family member need financial assistance, speak with our patient welfare desk during your visit, or contact us in advance to ask about eligibility.
Panel Arrangements
We participate in panel arrangements with select government departments and private-sector employers. If your employer has a panel arrangement with us, bring your organization's ID/authorization letter to billing. Learn more.
Insurance
See our Insurance & Panel Partners page for participating providers. Please confirm your policy's coverage with us ahead of a scheduled visit.
Have a question about billing, Zakat assistance, or a panel arrangement?